{"id":32200,"date":"2021-06-14T16:19:50","date_gmt":"2021-06-14T14:19:50","guid":{"rendered":"https:\/\/www.comunello.com\/fr\/?page_id=32200"},"modified":"2021-06-14T16:22:19","modified_gmt":"2021-06-14T14:22:19","slug":"service-rma","status":"publish","type":"page","link":"https:\/\/www.comunello.com\/fr\/service\/service-rma\/","title":{"rendered":"SERVICE – RMA"},"content":{"rendered":"

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SUPPORT APR\u00c8S-VENTE \u00c0 360\u00b0<\/p>\n

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Les initiales RMA identifient une autorisation de retour de marchandise, c’est-\u00e0-dire une autorisation de r\u00e9parer ou de remplacer un produit couvert par la garantie.<\/p>\n

COMUNELLO SERVICE DPT, en collaboration avec notre r\u00e9seau de vente, peut apporter son soutien et fournir toutes les informations pour g\u00e9rer la bonne proc\u00e9dure de retour \u00e0 tous les sp\u00e9cialistes du secteur.<\/p>\n<\/div>\n<\/div>\n

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Si vous \u00eates un distributeur ou un revendeur COMUNELLO et que vous disposez du code client, pour demander des r\u00e9parations ou des contr\u00f4les sur des produits qui rel\u00e8vent de la garantie, vous devez envoyer une demande RMA via le formulaire Web.<\/p>\n

Le num\u00e9ro RMA attribu\u00e9, la confirmation des articles autoris\u00e9s et les indications pour la gestion du dossier seront communiqu\u00e9s par courrier \u00e9lectronique \u00e0 l’adresse indiqu\u00e9e dans le formulaire.<\/p>\n<\/div>\n<\/div>\n

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