{"id":32755,"date":"2021-07-09T11:37:58","date_gmt":"2021-07-09T09:37:58","guid":{"rendered":"https:\/\/www.comunello.com\/es\/?page_id=32755"},"modified":"2021-07-22T17:29:57","modified_gmt":"2021-07-22T15:29:57","slug":"rma","status":"publish","type":"page","link":"https:\/\/www.comunello.com\/es\/service\/rma\/","title":{"rendered":"SERVICE – RMA"},"content":{"rendered":"

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SOPORTE 360 \u00b0 INCLUSO DESPU\u00c9S DE LA VENTA<\/p>\n

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Con el acr\u00f3nimo ingl\u00e9s RMA \u00a0identifica una autorizaci\u00f3n de devoluci\u00f3n de mercanc\u00eda (Return Merchandise Authorization), es decir, una autorizaci\u00f3n para reparar o reemplazar un producto cubierto por garant\u00eda. El Dpto. SERVICIO COMUNELLO, en colaboraci\u00f3n con nuestra red comercial autorizada, puede dar soporte y proporcionar toda la informaci\u00f3n para gestionar el correcto procedimiento de devoluci\u00f3n a todos los especialistas del sector.<\/p>\n<\/div>\n<\/div>\n

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Si eres Distribuidor o Revendedor de COMUNELLO y tienes el C\u00f3digo de Cliente, para solicitar reparaciones o comprobaciones de productos que se encuentran dentro de los t\u00e9rminos de la garant\u00eda, debes enviar una solicitud de RMA a trav\u00e9s del formulario web.<\/p>\n

El n\u00famero RMA asignado, la confirmaci\u00f3n de los art\u00edculos autorizados y las indicaciones para la gesti\u00f3n del caso, ser\u00e1n comunicados v\u00eda correo electr\u00f3nico a la direcci\u00f3n comunicada en el formulario.<\/p>\n<\/div>\n<\/div>\n

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