Application submission deadline:

31/03/24

We we are looking for an ICT Assistant in order to improve the IT Department. The candidate must be able to manage the daily operations of the IT Department; specifically, he/she will be responsible for:

Main activities and responsibilities:

• Installation, configuration, customisation, maintenance and management of company tools, consisting of PCs, notebooks, printers, telephones, smartphones, and related operating systems, programs and applications;
• Provide assistance to colleagues who encounter IT problems;
• Update the company assets and inventory, taking care of any documentation;
• Support the development of new technologies and ensure any updates/revisions of the system;
• Support the development of the company network and IT security tools.

Requirements:

• Diploma in IT field
• Good knowledge of the English language
• At least 1/2 years of experience in similar positions
• Ability and autonomy in installing personal computers, configuring user profiles, programs, network cabling
• Familiarity with PC hardware, local and network printers and mobile phone devices (iOS, Android)
• Good propensity for problem solving in relation to daily cases
• Ability to communicate in a clear, comprehensive and professional manner
• Good ethics relating to computer security issues
• Knowledge of the Office package
• Basic knowledge of networks and networking: understand the basic concepts of networks, communication protocols, IP addressing and router/switch/access point configuration
• Knowledge of hardware and software

Soft Skills:

• Accuracy
• Excellent interpersonal skills
• Stress management
• Flexibility
• Problem solving
• Listening skills
• Organization skills
• Confidentiality

Company Proposal:

• full time / in person hours
• hiring proposal consistent with the candidate’s previous experience
• structured incoming on-boarding program